Pets Best has come through again for us, quickly processing our claim for the continued coverage of our kitty's IBD. We initially bought the insurance for our 2 kitties because they were slightly accident prone (as kittens) and it just seemed to make sense. As they got older we added coverage, just in case. It has turned out to be one of the best decisions regarding their health that we have made. Earlier this year, out of nowhere, our boy kitty Eskimo starting vomiting regularly. It took 2 vets to figure out he had a non-normal presentation of Inflammatory Bowel Disease and it took major abdominal surgery to fully diagnose. We are still trying to get Eskimo's diet and medication correct for the IBD and each time we have had to head back to the vet to correct this, Pets Best has quickly and efficiently processed our claim. We recommend Pets Best to every pet owner we know!