A good but not the best insurance

Out of 10

In 2003 I signed up my dog for petsecure 3. In 2007 he was diagnosed with diabeties. I was happy he had the insurance as I did not have to worry about treatment costs. I was even able to have cataract surgery to restore his eyesight that he lost due to the disease.
In 2010 he was diagnosed with a liver issue and once again all his treatment costs were covered. My dog died in 2011 and his cremation expenses were covered.

I found their customer service representatives to be very helpful and considerate. When I had a issue with my policy I felt they listened and the issued was addressed.

My main issue with the policy results from the increase in the required co-payments if you are deemed to be in the top % of claims, both in number or amount.

This affected me in that twice they wanted to increase my co-payments, I was only treating the diabeties at that time, but I was able to reason with them and explained that as the condition was chronic treatment was spread out over the life of the animal. I was advised if I made a claim for any other condition my co-payments would increase.

As a pet ages it is likely they will develope multiple conditions that require treatment and this is when you need the policy the most. As a result I would not purchase a policy with Petsecure again as I was able to purchase a policy where I am not penalized for multiple conditions and there is no limit on the payout for any condition and the price of this policy is comparable.

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Claim Amount
Over $1000

Karelian Bear Dog

Age of Pet
Over 8 years

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Posted: 04/10/2011

Which insurance would you recommend now?

Posted: 06/13/2011

Are you willing to give the name of your new insurer....please

Posted: 05/27/2011

Can you please comment on what insurance you got after Pet Secure?

Posted: 06/27/2011

Hey would you mind to tell me your new pet insurance name?Thanks! qkelemen@gmail.com

Posted: 07/06/2011

I now insure my pets with Trupanion.

Posted: 08/02/2011

I recommend Trupanion as well.