My Aussie Riley just got hit by a car last Thursday. She is going to be fine and thankfully had NO broken bones! My Vet faxed in the claim on Friday and PetsBest deposited the insurance money in my checking account on WEDNESDAY! No muss no Fuss! What a huge help because paying for a $1600 vet bill right after paying my taxes was going to be really tough. I have never had such an easy time with an insurance company. I recommend PetsBest to everyone!