I wish that all of my household service providers were as responsive as Petplan!
We purchased the Gold plan for all four of my young "anipals" (3 cats, 1 dog) last spring. We submitted our first claim for Bellina (Devon Rex) on January 20, 2011, for an unexpected bout of gastroenteritis.
The speed with which Petplan processed Bellina's claim was incredible - within a few days of receiving our claim form & medical records, our claim was processed and our reimbursement check was cut and mailed.
Even for this relatively minor claim, the vet bill really added up quickly -- and our Petplan reimbursement on eligible expenses (even with our higher deductible) covered the cost of more than 1/2 of Bellina's annual premium!
I hope my little ones won't need to take advantage of their Petplan coverage very often; however, it's a relief to know that it's there and it's reliable if any of them need it!
Thank you, thank you, thank you, Petplan, for making life a little easier :)