Until we could no longer afford the monthly payment, we had the three pet family plan. Great coverage for the cost and they paid on time for everything. I really like the online access to check in on any current or past claims. The only negative I have with Petfirst is that they will catagorize an illness that happens one year into next years policy renewal as a pre-existing condition. That is why I will not use them in the future if we get pet insurance again. And that is why Overall rating is low. Otherwise I would give them a 10!!!!!!!!!
Age of Pet