I am very impressed with Embrace! After having VPI they are worlds different! I was sent multiple welcome emails when I signed up my puppy Moose. I enrolled in the Wellness Plan and the same day I submitted my microchip claim, Embrace sent me an email showing my new premium at 5% less as promised once he was chipped. So I only paid an extra $15 for the Wellness Plan (which more than paid the price of the micro-chipping) and they immediately give me a discount when I submit the claim. They also sent me an email stating that my microchip refund was on its way.
This is the way business should be done! No wonder they are rated the best pet insurance company. I'm glad I spent some time shopping and researching for the best company.