Great coverage for pure breds

Out of 10

With 3 levels of plans available, it's nice to choose what works best for your individual pets. The maximum benefits are yearly, not lifetime which is great. Hereditary problems ARE covered, too! I give a 9 for because I have had bad customer service once, but it was resolved the next day with a call from the mgr. who was very nice. As with most ins. companies, pre-existing conditions are not covered. I find the monthly fees that are based on age and breed to be quite fair. The avg. monthly fee is $50 per pure bred dog I own. As with purebreeds, they are more likely to develop an issue later in life. Vet bills and specialist bills can get out of hand at times, but knowing that I'll be reimbursed, ensures that my dogs will have the best care they can get. The other reason I give this company a 9 is because EVERY time you submit a claim, your vet has to send in the ENTIRE medical file. I've requested my clinic to complain so the ins. co. knows that this is a waste of time and manpower for a clinic when a full file is already on record. My thought is that new paperwork is all that is needed.

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