They should be ashamed!

Out of 10

After committing to a long term treatment for my pets allergies I was notified that the treatment would no longer be covered since it had occurred in a 'prior' plan period. In other words, they only covered ANY condition for the first year of coverage. ALL conditions are then deemed preexisting at the time of renewal. Is this not the complete antithesis of our understanding of medical insurance?!?!?!?!

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Posted: 02/10/2010

They have an endorsement to cover ongoing illness. This is pet insurance! Not human insurance. it has different guidelines different rules!!!! READ YOUR POLICY!!!!! There are other pet insurance agencies that DO NOT COVER PRE EXIST CONDITIONS TOO!!