Another dissatisfied customer

2
Out of 10

For my mastiff I went with VPI after being somewhat dissatisfied with the AKC Healthcare plan on a previous dog. It has been a horrible experience. Their payout allotments are minimal and outdated. Two summers ago my dog ingested *something*. After 2 1/2 hours of surgery the vet was able to remove an item causing a blockage in his stomach, as well as more debris from his intestines (and even his colon). The price for the surgery and subsequent overnight stay at separate emergency clinic was over $3k. VPI reimbursed me less than $500. This is just one example. There have been other, smaller claims (ear infections, urinary tract infections), where they have reimbursed an equally small percentage. I am currently looking into another insurance provider.

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