Amazing and quick service

Out of 10

When my puppy was injured and we took her to the emergency vet I had my reimbursement check back within 10 days - but I'm amazed that for her spay surgery last Monday, and turning in her claim on Tuesday, I had the check by Saturday. I also appreciated that I received a personal phone call from a customer service rep to let me know that I would be getting a premium reduction for an error that was made and it was just sent back to my credit card. I believe I will be with PetsBest for the rest of my pets lives!

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