prompt attention to claim

Out of 10

Our much doted upon cat, Buster, was having trouble breathing and had experienced coughing fits that increased in frequency and duration. The vet examined him and took a few x-rays, had the x-rays read by a radiologist and diagnosed his problem as bronchitis. Buster was given a presciption which helped him immediately and he has been much improved since. But my-oh-my the charges added up to a tidy sum. I submitted my claim to PetPlan USA and they immediately acknowledged receipt of the claim and expressed their concern for Buster's health. Within two weeks, I received a check for the coverage I was due under the plan I had selected, along with another expression of care and concern for our cat. I certainly think this experience rates a 10!

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