I started out getting more than I was paying premiums for. Not sure if they decided to screw me to stop that from continuing. But these 10/10 ratings I think must be fake! This company has no sense of good business ethics. My puppy is 2 years old now, I have had VPI since she was 6 months old. Because she had a slight cough notated on the vet's notes back when she was 6months old (5 days after my policy effective date) they now decided to deny my claim after my dog (pug) became sick recently with kennel cough and a urinary infection. Right after I filed the claim, about a week letter I get a letter saying we have found a pre-existing condition! What a load of crap... When asked if a dog take 1.5years for it to develop, they said they didn't know! DO NOT GET VPI - THIS COMPANY IS DISHONEST and if you ask for a supervisor - forget it they just re-state what the previous rep. said, not even sure if the company should even call them supervisors since they have no power to get things over-turned or correct or do anything that the regular reps. can do! DEFINATLY A BUYER BEWARE - DOI SHOULD BAN THEM FROM SELLING INSURANCE IN EVERY STATE!
Age of Pet