What can I say? Since becoming a cat owner by accident, falling in love with my cat only to have to put him down 2 years later was a heartbreak. It was on that sad day that my vet said "get insurance, get this insurance" and I made the call when I got my next cat, and my next cat. Since then I have been so impressed with the service quality and turn around times to claims. I have recommended your company to everyone I know who has a pet and I know I would never be without it again. It has made such a difference in my life and especially my two best friends, Miss Katie and Abbey. THANK YOU!