24PetWatch has done right by us over and over again

Out of 10

We've had 24PetWatch for nearly a decade. Through two CCL ruptures, one slipped disc, one liver cancer lobectomy, and a smattering of other medical issues, 24PetWatch has always done right by us. Premiums have gone up over the years, but I can't blame them with how much we've used our coverage. When faced with a scary medical concern, having reliable insurance avoids the additional stress of significant financial burden.

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Claim Amount

Mixed Breed

Age of Pet
Over 8 years

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Posted: 10/09/2020

Hi Laura, Thank you for being a long-time member of our pack! We appreciate your feedback and are glad that we could be there for you and your family when you needed us most. Premiums are calculated based on the criteria of each individual pet. While we do not base our rates on claims history or claims experience, we do make adjustments based on inflation and increased veterinary treatment options.

If there is anything more that we could be of assistance with, please do not hesitate to contact us at 1-866-597-2424 or customer_care@pethealthinc.com.

Maria, Supervisor Business Solutions, 24PetWatch Pet Insurance Programs