First Claim - Very Pleased

Out of 10

I took out a policy on my bijon-poodle Madeline several months ago with Pet Plan USA. I submitted my first claim when we discovered one of her nails was barely attached. It looked dreadful. The vet said that it probably got caught somewhere. In any case we had her taken care of and submitted the claim to PetPlan. This is all to say how completely pleased we were with the claims process and service. They returned emails, answered the phones and quickly processed my claim. This is the first per insurance coverge we have ever taken out and were concerned, as anyone would be, with the quality of service once something actually "happened". PetPlan USA came through for us and Madeline and my wife and I wanted to thank them, publically, for being there for us and our little "girl".

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