Last year we lost our yellow girl, Casey. She had multiple health problems that cost us thousands of dollars over a three year period. We miss her deeply but had I known about pet insurance when she was young it would have made everything so much easier. Two years ago we acquired two ragdoll cats and both are insured. In June, 2010 we added a new puppy to our household and acquired insurance for her. The VPI insurance has been great! Our vet bill for our two cats this past summer was over six hundred dollars for annual check-ups and VPI gave us back over four hundred dollars. It helps when you are a pet owner. VPI's customer service is excellent.