very pleased

10
Out of 10

I have just received a total of a litte over $2200.00 on a $2600.00 surgery for my dachshund. She had to have disc surgery in sept.08 and when I started paying for this insurance almost nine years ago I hoped I would never need it but if I did, I didn't want cost to dictate what I did for her and the peace of mind knowing I could do this and not have to pay all of it out of pocket was so nice. I put it on care credit to wait on reinversment from vpi and it came about one month later. When I called to find out how to proceed before surgery, the staff was very helpful and concerned about Nikki and when I called to inquire something about the claim, they were also very nice. I made sure to include all vet documentation since I had never used this insurance for surgery or really never had reason to send in but on occasion small reinversment claims, I am very happy with this company. I can't speak for anyone but myself, but I give them 100% rating as far as my dealings with them. I also convinced my mom last year to put her small dog on it too and when my dog had to have surgery she said she was glad to have it to:

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