Our 13-month-old boxer, Charlie, got into some antifreeze leaking from one of our cars before we got a chance to clean it up. It was the middle of the night on a weekend and we had to rush him into an emergency veterinary clinic. They tested him, he came back positive for antifreeze poisoning, and we had to immediately start him on a very expensive medicine to save his life. He had to be at the hospital for the entire weekend while he received his treatments. Our dogs are like our kids, and we worried all weekend that he would be okay. It was such a relief to not have to worry about an outrageous vet bill on top of worrying about his health. We recieved our reimbursement check within 1 week of filing the claim! We have had other insurance companies with our other older dogs, and this was our first experience with Pet Plan, and they are far and away the best insurance company we've dealt with. Fast claim processing, very good reimbursement rates, and awesome customer service. We are so glad we chose Pet Plan for our baby Charlie, and we will definitely be insuring all future pets with them as well. If you love your pet, you should get good pet insurance. I am so happy with Pet Plan! I absolutely recommend them!!