very poor reimbursement on claims

Out of 10

In August, our 31/2 year old welsh corgi female, Bria, had to have a second surgery for the same diagnosis she had in June. VPI paid $156 on a $418 bill. This also included a $50 deductible which they charge on every accident or illness. The second surgery ended up costing almost twice as much for the same diagnosis and they only paid $60. This is not the first time they have paid very little on a claim but it has prompted us to look for new insurance. I would not recommend VPI to anyone. I am very dissatisfied.

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