A very happy policy holder

Out of 10

I have two cats and originally had them both enrolled with another pet insurance company. I received a brochure about three years ago for ASPCA insurance and when I compared policies, the ASPCA policy provided better coverage for less out of pocket expense and so I decided to switch policies. In November of 2008, my male cat was diagnosed with Diabetes and I had to use the pet insurance for the first time. The customer servive has been excellent and what impressed me most was the ease of the paperwork and the timely reimbursement payments. I would recommend the ASPCA pet healh care provider to anyone with pets.

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Posted: 01/27/2009

I hope the diagnosis was in the beginning of a new policy period because you won't get one cent out of them EVER again in another policy period for this cats condition!!!! Hope you realized that each policy period starts over and it will be considered a pre existing condition. This policy is a rip off

Posted: 05/11/2009

It's not that they won't cover the condition ever again, if it's something that is curable and can go away and then come back later they are willing to pay out on it again, that's why they offer the sterling plan i just can't afford that plan. But the service has been great!