Like, with one exception

Out of 10

Some "people" insurance companies could learn something about customer service from ASPCA. I've been with them starting my fourth year. I have two cats and one dog. I have the middle of the road policy. They are great to respond and quick to get reimbursements to me. I like their online explanation of benefits. The only thing I do not like is that each year, if my dog had an illness the last month of the year, that same illness would not be covered the first month of the new policy year. The dog would have to be "cured" for 180 days before they would consider covering it. This is my first company I ever had insurance with. I will look into other options if they do not change that policy.

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