I went and purchased this insurance bassed on the reviews i read. So far I have not been disappointed. Their staff is extremely courteous on the phone and as far as responding to e-mails they are very prompt. I just had my pet neutered and not only did they process the claim and got me my check within two weeks, but they automatically adjusted my premium without me having to call and remind them (you get an additional 5% off if your pet is neutered or spayed and an additional 5% if they are microchipped). I would definitely recommend them to other pet owners. I hope they stay this way because this kind of service is hard to find.
Age of Pet