Wonderful customer service:)

Out of 10

As newlyweds, first time home owners, and now the proud parents of a little dog, money is constantly a topic around our house. My husband and I knew as soon as we purchased our first home that we wanted to get a dog. We discussed what kind, names…everything you could think of. So of course we also talked about how much, how much for the dog, how much for food, and how much for care. After rescuing our little pup our Veterinarian suggested we look into pet insurance just in case anything was to go wrong. Who knew you could get insurance for you dog?? We did a ton of research online and settled on calling Pet Plan to see what they had to say. We spoke with a gentleman named, Ken Roberts, who was so friendly and understanding. He took his time to answer every question I had, and I had a lot! I tend to bother people with my millions of questions, but he was so patient with me and made me feel really comfortable. So we decided to go ahead and spend the money… anything for our little girl!!
Thank goodness we haven’t had to make a claim yet, but I was so impressed with Ken’s patience I thought everyone should know. I’ve read a lot of the other reviews here and I am confident if anything did happen to our little chick, the claim would be handled swiftly and with care.

Thank you Pet Plan and thank you Ken!

Did you find this review helpful?
no claim
Claim Amount
Under $100

Mixed Breed

Age of Pet
Under a year

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