Pet insurance has always been foreign to me. I had a lot of questions, but knew that when getting an animal I wanted to make sure I would do whatever it took to keep them healthy. So I got insurance for my pet and 6 months later he was in need of surgery. I have never been so happy to listen to my instincts. I called and spoke about where I could go/ if I could see specific Doctors. The gentleman was helpful and listened to me babble while mildly crying. And all I had to do was hit this little button on my app that said Submit Claim, attach documents and that was it. I spent close to $5,000 and after the deductible got back almost everything I put in. It was easy, efficient, and most importantly quick. Nationwide pet insurance was the blessing I needed in 2020. With all the bad I was happy they cared enough to hear me, and process everything in a timely manner. If I could give more stars I would. If you need pet insurance I highly recommend Nationwide plans.