They do not have any compassion..Mother passed a few payments were missed they canceled

Mom and I have has four dogs with this insurance company over the years.You would think they would care more but no.
My mother recently passed and I have boxes and boxes of mail to go thru.I realized one of the letters was from petsecure.I opened it it stated she had missed payments.Bank had closed her account so yeah.As soon as I realized this I called petsecure to figure something out/pay what was due.With no heart all I got was “sorry it has been to long your insurance is canceled it your dog “They prob got $25,000 plus from mom over the years! in payments and this is the thanks?Pathetic Company.