Good customer service for new customer

10
Out of 10

I recently enrolled my three pets (a dog & two cats) in Embrace Pet Insurance. I added the wellness option to cover yearly exams. The next month, I took my pets to the vet. Within two weeks of submitting the claim, I received payment for all three. Additionally, I would say that I have had several interactions with customer service by phone and through e-mail. The contacts have mostly been to either resolve my questions or to ask for more information about my pets. The customer service has been efficient and well organized.

Did you find this review helpful?
Injury/illness
wellness exam
Claim Amount
Under $100
Breed

Tabby

Age of Pet
Over 8 years

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