We have A 5 lb. Yorkie named Bo. About a year ago my granddaughter researched to find the best pet insurance available. She decided on petplan. She told me about this plan. I had not thought of buying pet insurance until then. I contacted Petplan and got insurance on Bo. On September 18 we decided to take Bo to the beach. He ran and played ball on the beach. That night he was not acting right and I could tell he was in pain. This was on a Saturday night so we had to take him to the emergency animal hospital.
After the doctors examined him they told us his intestines were packed with sand. It took them until Sunday morning to get the sand to move. The following week I had to take him to our regular vet and they treated him for irritated stomach.
I filled out all of the claim papers and faxed them to petplan on September 28. On October 5 I received an explanation of benefits,for Bo’s claim. Shortly after that I received a check for each claim.
I could not be happier with the service I got from Petplan. I was so pleased I increased my coverage.