This is my first experience as an adult pet owner (I had pets when I was a kid, but no responsibilities).
I researched reviews for several pet insurance companies and Embrace seemed to have the most favorable, so I went with them. I've had them for about 4 months now and have submitted one Wellness claim, for my puppy's neutering and microchip. The process was quick and painless, and I got my check in what seemed to be a blink of an eye.
Terrific customer service...I got quick responses any time I had an inquiry. The only thing I wish they had was an interactive website showing my account and activity. I think if Embrace had that, it would be a 10, no doubt.
Thank you Embrace! Hopefully I won't need to use you very often, but the peace of mind I receive is worth it!