My 5 month old golden retriever, Johnson, had severe diarrhea so I took him to vet to be treated. He only required some antibiotics, however, I submitted my claim to Vetinsurance (my first claim by the way) on Sept 26/09 and as of Nov 5/09 they hadn't even reviewed/approved the claim. I called 3 times to check on the status of the claim and they kept telling me to wait 5 days and the claim should be adjudicated. All in all, I would not recommend them as they process claims extremely slowly and I don't even know whether my claim will be approved! For $60 per month on pet insurance I expect much better service.
Age of Pet