Terrible!

1
Out of 10

I am finally on a search for new pet insurance. I have 2 dogs and both had a major GI or stomach problem that 3 vets couldn’t diagnose and VPI claimed they didn’t have to cover anything because the vets couldn’t find the cause of their illness. What should I have done ignored the blood in their stool?! Right weeks later and lots of threats they finally paid approx half of it (which is funny because I have a $50 deductible) they even reimbursed me for part of heartguard or frontline! Apparently I’ve been entitled to that for years but since I didn’t know I didn’t get the money. These people are criminals! I wouldn’t be surprised if they are paying people for these good reviews! We were referred by a family member and she's had all the same issues. I can’t imagine it different for anyone else!

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