Horrible

1
Out of 10

I never had to use my pet insurance until my dog was ill last month. The bill came out to $200 and I was informed by a VPI rep that some of the procedures weren't covered. After my deductible, I got reimbursed for $15. VPI will try to reason why a certain procedure shouldn't cost this much and that. It is extremely horrible. They also make you pay a little bit more than your chosen monthly plan if you were to pay month-to-month, I chose to pay the whole amount upfront for a year. I do not mind paying $400 a year for my pet and I do not mind getting $15 reimbursed from the original bill of $200. But I do mind when they try to inform me that my vet is overcharging me and they weren't going to reimburse my claim because of it.

Did you find this review helpful?
Injury/illness
Claim Amount
Breed
Age of Pet

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 04/02/2010
By:  

VPI is criminal in their Benefit Pay out. I bought pet insurance just in case something major went wrong. I did not want financial considerations to be invovled in a major vet issue. I thought i was entilted to $60 on my $120 claim. But the "Soft Tisuse..." max pay out was $58. Well that would amount to what an exam cost, any treatment is going to be above that. So I was able to cancel, but many people are going to find out with major medical bills that they truely are only going to be covered for a fraction of their actual bill.