Overall, happy!

8
Out of 10

I've had VPI on my dog less than one year. I've taken my dog for one check-up and one emergency visit after an "episode" that may have been a seizure. Luckily, my vet holds off hours so I was able to go to my regular vet. During that visit after many tests she was treated for pancreatitis and had additional labs to test for thyroid problems. That visit totaled $321, where I was reimbursed 90% less a $50 deductible. Exactly what I paid for. The check-up was what disappointed me. Their reimbursement amounts for standard yearly flea/tick and heartworm medicine are rediculous. It amounted to 6 months work of heartworm. Overall, I am happy. They pay quickly, and so far I've gotten my money's worth.

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