I previously posted that they were great... unfortunately that has changed. I have never EVER come across this where a company randomly takes money out of your account - then has no record of it and doesn't know why it happened. Are you kidding me? In Feb they took out an additional $42 - I ended up having to send them my bank statement to PROVE it to them! It took about 8 or 9 phone calls as well to finally get a reimbursement. Now again I have a random $2.14 taken out of my account - they see no record of it. It's not the amount - this just cannot be happening randomly out of my checking account. Or if they do it they should have an explanation. I will be cancelling both of my plans w/ them and having my bank block them from removing any more money from my checking account... the bank will also do a dispute if they won't refund money that they randomly take out. I am shocked at their poor business services.
Age of Pet