I submitted a few claims recently for x-rays on our Bullmastiffs ACL and some other minor concerns. Our vet recommended we see an Orthopedic for a consultation. After that visit it was confirmed that our dog needed surgery. With the quote for surgery at $3,600, it was refreshing to know that the surgery would be covered. In less than a week I had a precertification of coverage for the surgery. I couldn't have asked for better customer service. When the vet bills pile up and future procedures are needed, it is nice to know that you have a great resource in the Embrace Team when you need them.