I did not know just how good this insurance was until I had to deal with another pet insurance company concerning my dog. I have to tell you that vpi explains coverage and pays clims as they say they will. They also process claims very quick. My dog has hartville petshealth care insurance and I have had nothing but trouble with them. I am currently waiting on a claim from 09/06/07. I have had to get the Ohio Dept of Insurance involved. I have never missed a premium. I wish I would have looked at their BBB rating before purchasing that policy. When I adopted another cat late last year I went with VPI and I can sincerely assure you that working with them is very easy - especially since dealing with the competition.
Age of Pet