I can't say enough good things about VPI. If I hadn't had ins for my cat Miles when he VPI is the best.was mauled by the dog next store he might have died. VPI allowed u to rush him to the best orthopedic vet surgeon in the city who saved his leg. They pay immediately have incredible customer service an go above and beyond. They even sent me a sympathy card when my dog passed away this year. Get it. Worth every penny and might save your cat or dog baby. I'm also impressed at their Facebook interaction and customer care outreach. They really do care about us and our pets.