Denied Claim

Out of 10

When I enrolled in Petplan, I was told there was a waiting period before I could submit a claim. This was understandable and I confirmed when this waiting period would end with the representative enrolling me.
My very first claim was denied because I was still "in the waiting period". This denial was never communicated to me. I had to call in to check on the claim after they put me through another billing cycle. Unbelievable.

I hope I can personally stop people from signing up for this terrible rip off.

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Claim Amount
$100 - $500

Domestic Shorthair

Age of Pet
Under a year

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