After having cats for many years that cost us many dollars in vet bills, we finally got our first dog. We were so smitten with her, that on one of her first vet visits we saw info for pet insurance and chose Trupanion as the one that suited our needs. A year later, Coco was diagnosed with Luxating Patella. We submitted our receipts and were thrilled with the professionalism of Trupanion staff and how quickly our $1700 was paid out. There is one more leg to go and this decision has paid off for us and our beloved pet who will be able to run now for the rest of her life and not suffer from arthritic knees. We are telling everyone we know with pets to consider this company.