Our 3 dogs, affectionately known as "The LabraMutts", were first insured by Embrace in June 2007. I was thrilled to find a company that allowed me to create a plan to fit our needs! I chose options that essentially was a major medical plan (accident and illness), had an annual deductible, and a 20% cost share much like human plans. We budget for routine care, but wanted the peace of mind that a major medical plan would provide. Embrace is the first company to offer such a plan!
The staff, Embracers, are always the most caring and interesting people I've ever worked with at a business every time I've had contact with them over the years. (I just wish I could work for such a great company).
Embrace is always there as we face knew things that come up with aging dogs and with our youngster (now 4 yrs old).
Sadly, we had to say good-bye to our oldest dog, Homer, last Tuesday. He had osteosarcoma that spread rapidly. An Embracer allowed me to cry on his virtual shoulder over the phone while I was letting him know that we planned to say our good-byes on Thursday. Sudden symptoms that appeared mid-day Tuesday told us it was time to allow Homer to go to Rainbow Bridge - we believe this was his final gift to us, to go suddenly.
We received multiple caring emails from Embracers before he passed and even more afterwards. As one stated, "consider this virtual hugs over the airwaves".
I called Embrace yesterday to see if they received the final claim because I'd not