No Surprises!

Out of 10

We've just renewed with Embrace for our three dogs. In our transactions with Embrace, there have been no surprises, everything was as stated, we were well treated, treated fairly, and the Embrace staff with whom we worked were very responsive and followed through promptly as needed. We were advised by email as to the status of processing each claim, and claims were paid in a timely manner by check - and now even faster since we do Electronic Fund Transfers. Before selecting Embrace, we had read horror stories of dealing with other providers - we made the right choice.

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