not worth it

1
Out of 10

Until I cancelled, I had repeated problems with declines for pre-existing conditions that did not exist. Ex. a decline for my dog's x-ray for a pre-existing shoulder injury - he did not have a shoulder injury. Another one - decline for vaginal infection as a pre-existing condition when her pre-existing condition was a bladder infection. Vet had to send corroborating info on every single claim, including clarifying the difference between a vagina and a urethra!! Compared to what I paid for 5 animals, they paid virtually nothing.

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Posted: 12/30/2009
By:  

I, too, have been disappointed by my insurance company, many times. I have 5 cats (nearly $200 per month in total) that are covered. I've been looking around for another insurer.