i have multiple pets with vpi and have for years. i appreciate the multiple pet discount. i like the peace of mind it provides me in knowing that if my pets need care it will be easier on me to be able to give them what they need. claims have been processed quickly. payments have been fair. there are many products to choose from, levels of protection. customer service and the web site have been helpful. i recommend vpi and found out about them through my vet.