Caring, compassionate, excellent customer service

Out of 10

I am writing to say how impressed I am with the service I received all of the many times that I called Petplan and spoke with Susan. As a senior person who never heard anything about pet insurance and having so many questions, I called Susan many times with questions and each time she patiently took the time to explain everything I needed to know. She even listened to how upset I was when I lost my prevous pet to cancer. I have refered many of my friends and everyone is so pleased with the excellent service and quick claims paymnts.

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Claim Amount
$100 - $500

Mixed Breed

Age of Pet
1 - 8

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