Two Claims/18 month German Shepherd

Out of 10

I have only had two problems with my 18 month German Shepherd, both minor - and Pets Best has paid minus the $75 deductible. The second problem, a seed husk in the eye was taken care of, BUT, I didn't understand, whether the deductible was for one year or for each occurrence. You should tell your people that e-mail can come across as rude. I would have liked the respondent to have said "thank you for asking, etc." So, am I going to continue, ?? I see a lot of not so good comments.

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