denied claim after 1 month of having no kennel cough conditions puppy suddenly had the symptoms. vet says max of 14 days for her size of a puppy. insurance doesn't listen, now they automatically direct all of my calls to a person that hung up on me and won't return my calls - some women named gail. apparently i called complaining and even though you request a supervisor they would just transfer me to this dispute person that was of no help. and of course she wouldn't answer so it just went to her vmail everytime. company care agents admited that they were instructed by supervisors to ignore my supervisor requests and transfer me to the vmail anytime i call. filed complaints with BBB and attorney generals office for public records. BUYER BEWARE!!!
Age of Pet