We really like ASPCA Insurance. We love the peace of mind that it provides. The only bad thing we have found is that we have trouble knowing if the claims are received. It seems to take an inordinate amount of time to have them reviewed and logged into the system. There were a few that were supposedly not received, so we had to start sending the claims in with a return receipt. If we send them in by regular mail, it seems to take three weeks before it shows up in the claim folder. If we do a return receipt it will be about a week and a half.