A+ with one exception

Out of 10

I have 3 dogs insured through PetFirst, and have had some fairly significant claims in the past year, including an emergency surgery at 1:00 am at the vet hospital. Communciation with the co. has ben first rate, they were responsive when a claim disappeared in the mail, and everything has been prompt, courteous and "Bentley" service all the way. My only small complaint is that the routine care is retricive and they are not clear up front that the deductible applies to it, too. Of course, since a single blood panel, set of immunizations and tooth cleaning will run you out of benefit, I guess it doesn't really matter.

Did you find this review helpful?
Claim Amount
Age of Pet

Leave a comment

Enter the characters shown in the image.