We needed to take our sweet Charlotte to the vet because she was exhibysigns of increased thirst. Fearful that she might be developing diabetes or kidney disease. I called the vet. They took her right in. Praise God that the bloodwork and urinalysis came back perfectly normal. We paid the $278.00 gladly! When I mentioned we had TRUPANION the office submitted the claim! I was notified that TRUPANION received it! All of this happened yesterday and I just received notice that I will be reimbursed $167.80! OMG! THANK YOU TRUPANION! I tell everyone about your company!