Our two year old cat Casper was rushed to Kingston road animal hospital because there was blood coming out of his urinary area. Casper had to be hospitalized and had to go under a battery of tests, which amounted to $1200.00 in vet bills. Our dear Casper was diagnosed with Hematuria. I knew we had Vetinsurance for Casper but like many people I was worried that they would find some kind of loophole and not approve Casper's claim. It did take some time to process our claim, but Vetinsurance approved 80% of our claim, and we were relieved. I have to say that Vetinsurance came through for us and we were very happy with their service and attention they gave to our dear Casper! I would highly recommend vetinsurance!