I haven't had to use this yet, but I just noticed that hereditary/congenital conditions are not covered, adn also there is no continuous coverage on chronic conditions. THIS IS A BIG RED FLAG. I'm going to shop for something better.
Injury/illness
Claim Amount
Breed
Age of Pet
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Find me a pet insurance company that covers everything you want and I'll show you a bankrupt company.
You can add a rider that will cover chronic conditions. Yes, you pay extra for that, but what do you expect? Why trash a company because you either did not take the time to discover that you could purchase a rider, or chose not to?
Been researching the Pet Insurance Co's and haven't found one that won't cover these without an extra fee. Your review score is unfounded, null and void. Sorry